Terms and Conditions - Stroke Support Station
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Terms and Conditions



Terms of Use

  1. Agreement
    1. Access to any part of “http://www.s3.org.sg” (“Website”) is governed by these terms and conditions (“Terms”). If you do not accept any of these Terms, please exit the Website immediately. Your access and/or use of this Website shall be deemed to be an acceptance of these Terms.
    2. In these Terms, “we”, “us” and “our” refers to Stroke Support Station. (“S3”). “You” and “your” refers to any person and/or organization accessing or using this Website.
    3. We may revise these Terms at any time without notice to you. You should visit this page from time to time and review the Terms.
    4. We may modify or discontinue any information or features that form part of the Website at any time, without notice to you, and without liability.

    2. Disclaimers

  2. Access to the Website
    1. The accessibility and operation of the Website relies on technologies outside our control.
    2. We do not guarantee that this Website will be:
      1. error-free;
      2. continuously available or uninterrupted in operation; or
      3. free of viruses or other harmful components not specifically mentioned herein.

  3. Relying on the Website’s Information
    1. We provide the Website as a general information source only and we are not involved in giving professional advice here.
    2. The Website may not cover all information available on a particular issue. Nothing contained on this Website constitutes medical or other professional advice nor is it to be relied on when making any decision. The information or opinions discussed on this Website may not be suitable for you and you should do your own checks or obtain professional advice relevant to your particular circumstances before relying on this Website.
    3. While we try to ensure that information posted on this Website is timely and accurate, sometimes inaccuracies may occur. All information is provided “as is” and without warranty of any kind. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality and/or fitness for a particular purpose, is given in relation this Website and the materials and information within the Website.

  4. Links from this Website to other websites
    1. This Website contains hyperlinks which are not maintained by us. Use and/or access of the hyperlinks and access to such hyperlinked websites are entirely at your own risk.
    2. All hyperlinks to other websites are provided to you for convenience only. We do not, in any circumstances approve, endorse or accept any responsibility for any hyperlinked website or any hyperlink contained in a hyperlinked website.

  5. Links to this Website from other websites
    1. Caching or framing of, or linking to this Website or any of its contents thereof, is strictly prohibited.
    2. You may link to this Website only with our prior written permission, which may be subject to conditions. We reserve the right to change the URL of this Website without prior notice to you.
    3. We reserve the right to change the URL of this Website.
  6. Security
    1. Where appropriate, we use available technology to protect the security of communication made through the Website. However, we do not accept liability for the security, authenticity, integrity or confidentiality of any transactions and other communications made through the Website.
    2. Internet communications may be susceptible to interference or interception by third parties. Despite the best efforts, we make no warranties that the Website is free of infection by computer viruses or other unauthorised software.

  7. Intellectual Property
    1. All materials on this Website (including trademarks, source code, pages, documents and online graphics, audio and video) are protected by law. The intellectual property rights in the materials are owned by or licensed to us by their respective owners.
    2. Except to the extent permitted under the law, no part of the Website may be modified or reproduced without obtaining our prior written permission.

  8. General Disclaimer and Limitation of Liability
    1. We will not be liable for any loss or damage:
      1. that you may incur as a result of your using or relying on any statement, opinion, representation or information in the Website;
      2. resulting from any delay in operation or transmission, communication failure, Internet access difficulties or malfunction of equipment or software; and/or
      3. the conduct or the views of any person who accesses or uses the Website.
    2. We, and our affiliates, officers, directors, shareholders, employees and agents, shall not be liable, in any circumstances or legal theories whatsoever, for any loss of data, business, profits or goodwill, loss of use, interruption of business, or for any indirect, special, incidental or consequential damages of any character, even if we are aware of the risk of such damages, that result in any way from your use or inability to access the Website. Our liability to you shall not, for any reason, exceed S$1,000 (Singapore Dollars one thousand only). This limitation applies to all causes of action in the aggregate including, without limitation, breach of contract, breach of warranty, negligence, strict liability, misrepresentations and other torts. In any jurisdiction in which these limitations of liability are restricted, our liability is limited to the greatest extent permitted by law.

  9. Privacy Policy
    1. If you are only browsing this Website, we do not capture data that allows us to identify you individually.
    2. For the purposes of using some of the Website’s functions you may be asked to submit your personal data including but not limited to your name, address, email address, phone number and demographic information including country, age and/or sex (“Personal Data”). To safeguard your Personal Data, all electronic storage and transmission of Personal Data are secured with appropriate security technologies.
    3. We will treat your Personal Data confidentially, but we may share the information with Government agencies or any third parties whom we authorise (in our sole discretion) in order to serve you, unless such sharing is prohibited by legislation. We also reserve the right to disclose your Personal Data where disclosure is required by any applicable law.
    4. We may retain your Personal Data for any length of time determined by us in our sole discretion. You may request for deletion of your Personal Data or update of your Personal Data retained by us, but we do not warrant that your request will be acted on. Please do not provide us with any Personal Data if you cannot accept this.
    5. This site may contain links to other websites sites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other websites.

  10. Monitoring of Use
    1. We reserve the right to monitor usage of the Website by any person and have the sole discretion to refuse access or use by any person at any time without having to give any reason or any prior notice.
  11. User Submissions and Information
    1. In the course of using the Website, you may be submitting information, materials, commentary, suggestions and feedback (“Submissions”).
    2. Submissions (other than Personal Data, which is governed by Clause 9 above) are provided on a non-proprietary and non-confidential basis.
    3. You grant us the right to display, modify, re-format, use, publish and disseminate such Submissions as we deem fit.

  12. Other Usage Rules
    1. Defamation, etc.: You must not publish, transmit, post, upload or maintain any defamatory, obscene, threatening, malicious or otherwise objectionable material, or any other material in violation of any statute, rule or regulation in any jurisdiction to which you are subject.
    2. Other Infringement: You must not publish, transmit, post, upload or maintain any content or material that is inaccurate or that violates or infringes the right of a third party, including, without limitation, contractual, moral, or privacy rights.
    3. Illegal Acts: You must not use the Website for any illegal purposes (or to solicit any illegal act) in any jurisdiction to which you are subject.
    4. Security: You will not circumvent or attempt to circumvent user authentication or security measures ("cracking") of any Internet or intranet site or any of the accounts of our any other person using the Website, including but not limited to, accessing data and/or information not intended for you, logging into an account you are not expressly authorised to access or in a manner which is not authorised by us. You shall not upload files that are corrupted, contain viruses or any other similar software or programs which may damage the Website or cause interference to the services provided by us.
    5. Interference: You must not interfere or attempt to interfere with services we provide on the Website ("denial of service attacks") including, but not limited to, "flooding" of networks, deliberate attempts to overload a service, attempts to "crash" us and taking any action that imposes an unreasonable or disproportionately large load on the services provided by us or the associated infrastructure. You must not use any kind of program/script/command/application, or send messages of any kind, designed to, in any manner interfere with any user’s terminal session.
    6. Spamming: You must not e-mail any unsolicited commercial advertisements or e-mail to any party in any situation in which commercial advertisements and e-mail are unwelcome.

  13. Fees
    1. We reserve the right to charge fees for any services within the Website from time to time.
    2. We are not responsible for any fees charged by any other website (not provided by us).

  14. Applicable Laws
    1. Use of the Website and these Terms are governed by the laws of Singapore, without reference to conflicts of laws rules.
    2. You submit to the non-exclusive jurisdiction of the courts of Singapore in relation to all disputes and any claim relating to use of this Website.

  15. Miscellaneous
    1. If any provision in these Terms is found invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the other provisions contained herein will remain in full force and effect.

Ms Chang Hwee Nee

Director and Chairman

Ms Chang Hwee Nee is Chief Executive of the National Heritage Board (NHB). Before joining NHB, Ms Chang Hwee Nee held senior positions in the Ministries of National Development, Education, Health, and Finance. Ms Chang graduated with an MA in Economics from Cambridge University, United Kingdom. She also holds a Master of Public Administration from the Kennedy School of Government, Harvard University. Ms Chang is also a member of the Nomination (1 April 2019) and Investment (1 April 2020) Committees at S3.

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Mr Loh Khum Whai, Max

Director, Treasurer and Chairperson, Finance Committee

Mr Max Loh is the Chairman of Competition and Consumer Commission of Singapore and serves as a director on various statutory boards as well as public and private companies. He was formerly the Managing Partner for EY in Asean, Singapore, Brunei.  He has over 30 years of experience in providing audit and business advisory services to a broad range of clients, including technology, construction and manufacturing corporates, hotels, financial institutions, and government concerns. He is also experienced in strategic planning, re-organisation, and operations improvement projects for various local companies as part of their globalisation and listing efforts. Mr Loh graduated from the National University of Singapore with Honours and is a fellow member of the Institute of Singapore Chartered Accountants, CPA Australia and the Singapore Institute of Directors. He also serves as a member of the Investment Committee at S3.

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Dr Ahmad Bin Mohamed Magad

Director and Chairperson of Human Resources Committee

Dr Ahmad Magad is the Lead Independent Director at Salleh Marican Foundation and PropNex Limited respectively. He currently sits in the Board of Trustees at Sree Narayana Mission Singapore (SNM) and is a member of the Malay Heritage Foundation. He was also Non-Executive Chairman at Second Chance Limited. Dr Ahmad was formerly the Secretary General of the Singapore Manufacturing Federation, and the Group Managing Director and Chairman at II-VI Singapore Pte Ltd as well as that of II-VI Infrared (IR) Optics Manufacturing Operations in Asia. He also served as President of the Singapore Productivity Association. He was also an elected Member of the Singapore Parliament (MP) and served in the Pasir Ris-Punggol Group Representation Constituency (GRC). Dr Ahmad is a Fellow Member of CPA (Australia), the Chartered Institute of Marketing (UK), and the Singapore Institute of Directors. He is also a Distinguished Fellow of the Management Development Institute of Singapore. Dr Ahmad was awarded the Walter L. Hurd Executive Medal by the Asia Pacific Quality Organisation in November 2016 in Rotorua, New Zealand. Dr Ahmad is also a member of the Strategy & Partnership Development Committee (1 April 2019) and was recently appointed Chairman of the Human Resources Committee at S3.

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Ms Foo Sew Yen, Janet

Director and Chairperson, Fund-raising and Communications Committee

Ms Foo Sew Yen, Janet has 40 years of experience in the tourism industry with a specialisation in marketing and corporate event management for international clients. Prior to retirement, she founded her own events company servicing clients in the financial and information technology industries. An advocate of early parenthood, she formerly served on the board of I Love Children. She holds a Bachelor of Arts from Singapore Institute of Management. Ms Foo is also a member of the Strategy & Partnership Development Committee (1 April 2020) at S3.

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Mr Yap Wai Ming

Director and Chairperson, Strategy and Partnership Development Committee
Chairperson, Nomination Committee

Mr Yap Wai Ming is a consultant to Harry Elias Partnership LLP, a Singapore law practice and a partner with Rosli Dahlan Saravana Partnership, a Malaysian law firm. He has over 37 years of experience in advising corporate clients on mergers and acquisitions, project finance and equity and debt capital markets and has an interest in the gaming and leisure business sectors. He is also a founder member and director of Corporate Monitor Limited, a Singapore charity that focuses on improving corporate performance of listed companies through rigorous research and engagement. He is also a Director of Vanguard Health Fund Limited, a committee member of the SingHealth Foundation Fund and Vanguard Medifund Committee respectively. He serves on the board of Ren Ci Hospital as well. He graduated from the National University of Singapore with an LLB with Honours and was admitted as an advocate and solicitor of the Singapore and Malaysia bar. Mr Yap is also a member of the Audit Committee (21 March 2018) at S3.

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Dr Khoo Cheng Hoe, Andrew

Director and Chairperson, Investment Committee

Dr Andrew Khoo is currently a board member of the National Environmental Agency and the Bank of Ningbo respectively. He is also Chairman of the board at OCBC Bank (Hong Kong). He was formerly Deputy Managing Director (Corporate Development) at the Monetary Authority of Singapore, where he spent most of his career. He was a board member of the Competition and Consumer Commission of Singapore and the Accounting and Corporate Regulatory Authority. Dr Khoo is also a non-executive and independent director at the Oversea-Chinese Banking Corporation (OCBC) as well as a non-executive director at Great Eastern Holdings Ltd. He also served as a member of the Council on Corporate Disclosure and Governance, Securities Industry Council, Accounting Standards Council, and Advisory Board of the School of Accountancy at the Singapore Management University. He is also a member of the Audit Committee (1 October 2021) at S3.

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Dr Loh Yong Joo

Director and Chairperson, Programmes, Services & Innovation Committee

Dr Loh is currently a Senior Consultant and Head of Department in Tan Tock Seng Hospital (TTSH) Department of Rehabilitation Medicine. His clinical sub-specialty is in neurorehabilitation and research interests are in rehabilitation technologies, especially in the areas of virtual reality, wearable sensors, telehealth, serious gaming, robotics, and AI/deep learning in rehabilitation. He is currently also Director of Clinical Innovations in TTSH Clinical Research & Innovation Office (CRIO), Adjunct Associate Professor, NTU Lee Kong Chian School of Medicine and Academic Chair, NHG Rehabilitation Health Academic Clinical Program. Dr Loh has been newly appointed as Chairperson of the Programmes, Services & Innovation Committee at S3 on 1 October 2025. 

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Ms Magdelene Chua

Director and Chairperson, Audit Committee

Magdelene is a Partner with PwC Singapore with over 25 years of professional experience providing assurance and financial advisory services to multinational and listed clients. Beyond her experience in financial and operational audit, she has accumulated specific experience in corporate governance, financial reporting, investigations, global capital markets, data audits, M&A transactions, post- deal implementation and finance effectiveness. She is passionate about digitalisation, and in her previous role as PwC’s Assurance Transformation Leader in Singapore, she was responsible for driving the digital strategy and transformation programmes. Magdelene is a Fellow Chartered Accountant of the Institute of Singapore Chartered Accountants and Fellow of CPA Australia. Beyond professional work, she is a Global Governing Trustee of the Urban Land Institute (ULI) and currently serves as a board member on the National Parks Board and ULI Asia Pacific Board.

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Mr Jason Bay

Director and Chairperson, Technology Committee

Mr Jason Bay is Director, Chief Operating Officer’s Office, Sea Limited, and Chairperson of the newly installed Technology Committee (as of 1 October 2025) at S3. He is also a Senior Research Fellow (Adjunct) at the NUS Saw Swee Hock School of Public Health.

Mr Bay previously served as a public sector digital technology policymaker and privacy regulator, supporting the digital transformation of key sectors of the Singapore economy and advancing competition and consumer protection policies in the infocomm, media, and data protection domains.

As a technology practitioner, Mr Bay was the inventor and mastermind of TraceTogether, the world’s first digital contact tracing system, which won multiple international awards for innovation during the pandemic. He is the subject of case studies on digital innovation by Harvard Business School and Singapore Management University, and regularly speaks on digital governance, ethics, and innovation.

Mr Bay continues to pursue societal benefit through the considered application of digital technology to improve lives.

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Mr Ling Ping Chih, Leonard

Director

Mr Ling is the Founder and Principal Consultant of Coherence Pte Ltd and is the Chief Human Resource Officer at Foundation Healthcare Holdings. He has over 18 years of experience in People Strategy and Organisation Development in both consulting and corporate environments. His key consulting experiences include job redesign, competency modelling, performance management, manpower planning, training and development, knowledge management, remuneration and benefits structuring, change management, organisation design, and strategy development. Mr Ling is also a member of the Nomination Committee (7 February 2022) at S3.

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Mrs Celine Tang

Director

Mrs Celine Tang is the Non-Executive Chairman of Acrophyte Pte Ltd (formerly known as Chip Eng Seng Corporation Ltd). As a veteran of the real estate industry, she ran SingHaiyi Group Pte Ltd as its Group Managing Director before retiring in March 2023. In addition to real estate, Mrs Tang possesses rich experience spanning pharmaceutical and commodities trading. Mrs Tang also controls New Port Duty Free Pte Ltd, the leading bonded provision supplier and ship chandler in Singapore. She also serves as the Non-executive Chairman of OKH Global Ltd. Possessing a strong belief in giving back to the society, Mrs Tang has been actively sponsoring and donating to the local community, education, sports and healthcare. Mrs Tang graduated with a Bachelor’s Degree in Literature from China People’s University for Police Officers (now known as People’s Public Security University of China). Mrs Tang is also a member of the Strategy & Partnership Development Committee (1 March 2024) at S3.

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Ms Ng Rei Na

Chief Executive Officer

Since 2009, Ms Ng Rei Na has served in various social service sector roles both locally and internationally prior to her appointment as the Executive Director of S3.

Rei Na began her career in the social services sector by being part of the Strategic Planning, Research and Development Unit at the then Ministry of Community Development, Youth and Sports (MCYS). She subsequently led Singapore’s largest disability sheltered workshop and social enterprise programme in the Movement for the Intellectually Disabled of Singapore (MINDS) for nearly a decade, where she spearheaded innovation and digital transformation, led ideation and strategic thinking for inclusive employment, and more. Rei Na proceeded to lead the Employability Services Unit at Rainbow Centre for almost three years. She also served on the Board of Directors for Workability International from 2019 to 2022.

Rei Na holds a Bachelor’s Degree in Business Administration (2nd Upper Class Honours) from the National University of Singapore (NUS).

Joined 18 October 2021

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Mr Cheng Guang Hao

Deputy Chief Executive Officer

Mr Cheng Guang Hao started his career as a physiotherapist in the private sector. Since 2019, he joined the social service sector through TOUCH Community Services where he played multiple roles in managing complex operations, leadership development, project management, and strategy development. Leveraging his prior clinical experience, Guang Hao possesses a deep understanding of the core challenges faced by staff in the community care sector, allowing him to effectively lead the clinical programme development and corporate services within S3.

Guang Hao holds a Masters in Clinical Physiotherapy (Manipulative Therapy) from Curtin University and a Diploma in Physiotherapy from Nanyang Polytechnic. He has also attained a Graduate Certificate in Organisational Development and a Professional Certificate in Public Policy and Administration.

Guang Hao is an AHPC registered physiotherapist in Singapore and a Prosci Certified Change Practitioner.

Joined 2 May 2023

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Mr Lim Yuan Kang

Director, Partnerships & Development
Co-Director, Programmes (Active Ageing)

Mr Lim Yuan Kang has over a decade of experience in the community health and social care sector honed through both professional and volunteer roles, thus equipping him with in-depth knowledge of community health service providers and the needs of persons with disabilities. Prior to joining S3, Yuan Kang played a key role in developing integrated community eldercare services at the Agency for Integrated Care (AIC). He also led a pioneering programme with caregivers at Rainbow Centre to enable alternative models of employment for persons with special needs that required high support.

Yuan Kang holds a Bachelor of Arts, Magna Cum Laude from Middlebury College.

Joined 7 March 2022

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Ms Goh Shi Min

Deputy Director, Rehabilitation & Clinical Services

Ms Goh Shi Min brings over a decade of diverse physiotherapy experience to S3. She honed her skills for seven years at the National University Health System’s (NUHS) JurongHealth Campus, providing physiotherapy care to a broad spectrum of patients including those in neurological and geriatrics unit, orthopaedic, and cardiac rehabilitation. She took special interest in neuro-rehabilitation and also developed and conducted training programmes for various stakeholders in the neurological department.

She further expanded her expertise as a Senior Clinical Specialist with BMEC.asia before joining S3 in 2023 to lead the clinical team in optimising the current service structure for the stroke community.

Shi Min holds a Bachelor of Science in Physiotherapy from the Singapore Institute of Technology (SIT) and Trinity College Dublin (TCD), and a Diploma in Physiotherapy from Nanyang Polytechnic.

Shi Min is an AHPC registered physiotherapist in Singapore. She has also been granted the certification of an Adaptive and Inclusive Trainer (AIT) from ATA (Adaptive Training Academy).

Joined 17 April 2023

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